Cancellation policy

The Zero Ritual Subscription

When you choose a subscription, you’re asking us to automatically send your coffee on the schedule you selected.

Your card will be charged at the time each order is prepared for roasting.

You can pause, skip, change frequency, or cancel at any time from your account — no fees, no friction.

We recommend making changes at least 24 hours before your next roast date to ensure your order is adjusted in time.

If you ever need help, email us at support@zerochaoscoffee.com and we’ll take care of it.