Terms of service

Terms of Service

Welcome to Zero Chaos Coffee. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully.

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General Conditions

By using this site, you represent that you are at least the age of majority in your jurisdiction and that you agree to comply with all applicable laws and regulations.

We reserve the right to refuse service to anyone for any reason at any time.

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Products & Services

Zero Chaos Coffee offers:

• Small-batch roasted coffee

• Prepared tea products

• Made-to-order merchandise (apparel and accessories)

All products are subject to availability. We reserve the right to discontinue or modify products without notice.

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Pricing & Payments

• All prices are listed in U.S. dollars

• Prices are subject to change without notice

• Payment is required at the time of purchase

We are not responsible for pricing, typographical, or clerical errors and reserve the right to cancel orders affected by such errors.

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Order Acceptance & Fulfillment

Orders are not considered accepted until payment is processed and confirmation is sent.

Because products are prepared intentionally:

• Orders cannot be modified or canceled once processing has begun

• Orders may ship in multiple packages if they include different product types

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Shipping & Delivery

Shipping timelines are estimates and not guaranteed.

We are not responsible for delays caused by carriers, incorrect addresses, or circumstances beyond our control.

Please review our Shipping Policy for detailed information.

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Returns & Refunds

Due to the nature of our products:

• Coffee and tea are final sale

• Made-to-order merchandise has limited return eligibility

Please review our Return & Refund Policy for full details.

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Accuracy of Information

We make every effort to display products accurately. However:

• Colors, textures, and finishes may vary slightly due to screen settings

• Flavor profiles and tasting notes are subjective

We do not guarantee that product descriptions or content will meet every individual expectation.

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Intellectual Property

All content on this site—including text, images, logos, designs, and branding—is the property of Zero Chaos Coffee and may not be copied, reproduced, or used without written permission.

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User Conduct

You agree not to:

• Use the site for unlawful purposes

• Attempt to interfere with site security or functionality

• Misuse discount programs, verification systems, or promotions

Abuse of programs (including the Honor Program) may result in order cancellation or account restriction.

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Third-Party Services

Certain services used to operate this site may be provided by third parties (e.g., payment processors, verification services, fulfillment partners). We are not responsible for the policies or practices of these third parties.

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Limitation of Liability

To the fullest extent permitted by law, Zero Chaos Coffee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product in question.

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Indemnification

You agree to indemnify and hold harmless Zero Chaos Coffee from any claims arising from your use of the site, violation of these Terms, or misuse of our products or services.

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Governing Law

These Terms of Service are governed by the laws of the United States and the state in which Zero Chaos Coffee operates, without regard to conflict of law principles.

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Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to the site.

Continued use of the site constitutes acceptance of the updated Terms.

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Contact Information

Questions about these Terms should be directed to:

📧 support@zerochaoscoffee.com